Case Management

Case Management at the New Haven Pride Center

Monday – Friday | 10:00 a.m. – 5:00 p.m.
Fill Out the Appointment Request Form Below

The New Haven Pride Center’s Case Management program connects members of the LGBTQ+ community to support services and other resources that address their unique needs. The Center’s Case Management program is consciously aware of the unique needs of the LGBTQ+ community and works to provide comprehensive and trauma-informed support.

Our Manager of Support Services Freddie Swindal will help you navigate the systems of oppression that bar members of our community from accessing the services and programs that we need. In addition to navigational support, the Center also provides a variety of LGBTQ+ comprehensive and inclusive referrals and care options, as well as facilitated connections to support services and mental health resources both at the Center and beyond our walls.

In addition to the Center’s Case Management services, be sure to check out our support groups page for more information about peer-led group support at the Center.

The Center’s Case Management program aims to support individuals with accessing:
  • LGBTQ+ and trauma informed mental health support referrals
  • LGBTQ+ competent physical health referrals
  • HIV/AIDS and STI testing and health referrals
  • Addiction services and referrals
  • Basic needs items including food, clothing, and toiletries
  • Permanent and temporary housing searches
  • Employment and assistance with unemployment applications
  • Resources to update personal documents, including name change and immigration documents
  • Family planning and other family-support services

Meet the Case Management Team

Freddie Swindal _ Circle
Freddie Swindal (they/them)

Manager of Support Services

Contact them with questions at:
Direct Line: (203) 623-8052

Juancarlos Soto
Juancarlos Soto (he/him/el)

Deputy Director

Contact him with questions at:
Direct Line: (203) 387-2252 Ext 2

NHPC Client Privacy Policy

The New Haven Pride Center will not sell, share or trade any of our clients names or personal information with any third party organizations or businesses nor send mailings to our clients on behalf of other organizations.

To read our full privacy policy click here. 

The Center’s Case Management Program is Made Possible by:

Case Management Intake Form & Appointment Request

To set-up an appointment please fill out the appointment request form below. Once filled out, Freddie will be in touch within 1-2 business days. To follow-up on your request, please contact Freddie directly.